Heritage Fireplace & Design Center
To Our Valued Customers & Builders :
The health and safety of our employees, families, customers, builders and community is Heritage’s primary concern during this current global health crisis. Following the release of executive order 2020-21 (COVID-19) Heritage will be complying fully and will temporarily close our showroom. We will also be removing all service and installation crews from the field. This will take effect at 12:01 am Tuesday, March 24th and run until April 13th, 2020 at 11:59 pm or until further notice.
We understand that this is a difficult time for everyone. We will get through this together. If you have any questions, concerns or can be assisted remotely, please call our office at 616-949-4466 or email us at firstname.lastname@example.org. We will still be checking messages remotely and doing anything we can to help our customers during this time without risking the health of anyone.
We appreciate our valued partnership. We believe with appropriate planning, we will be able to navigate these unprecedented times together successfully.
PICTURES OF OUR BUILDER SHOWROOM
The team at Heritage Fireplace is well versed in all facets of hearth product applications. Since we use our own employees for installation, we are constantly training to stay abreast of all safety requirements as well as idea trends.
We will explain the entire installation process to you and welcome your questions. We feel that an informed customer makes a better decision based on their own unique interests.
Our sales/support team has been respected members of the hearth products industry with each member having over 20 years experience. Our installation teams are licensed mechanical contractors and have many years of hands-on experience.
3652 29th Street SE
Grand Rapids, MI 49512
***Due to the ongoing health crisis, please Call 616-949-4466 to confirm current weekly hours.
UPDATE: Due to current circumstances along with incredible demand, we will only be servicing products purchased and installed through Heritage Fireplace.
The Installation and Service Crews are working 5 days a week
Showroom Hours for General Public:
Monday: 11am - 5pm
Tuesday: Closed - Builder Appointments Available
Wednesday: 11am - 8pm
Thursday: Closed - Builder Appointments Available
Friday: 11am - 5pm